Privacy Policy

Last Updated: November 2025

Where Sit Happens (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (wheresithappens.com), use our services, or communicate with us.

1. Information We Collect

We collect personal information in the following ways:

Information You Provide Directly:

When you fill out forms on our website (such as contact forms, quizzes, or scheduling forms), sign up for services, or communicate with us, we may collect:

• Name
• Email address
• Phone number
• Dog’s name and behavioral details
• Address or general location (for in-home training requests)
• Payment information (processed securely through third-party providers)

Automatically Collected Information:
We use analytics and tracking technologies, including Google Analytics and the Meta (Facebook) Pixel, to collect data such as:

• IP address and general location
• Browser type and device
• Pages visited and time spent on the site
• Referring websites or search queries

This helps us understand how visitors use our site and improve your experience.

2. How We Use Your Information

• We use the information we collect to:
• Provide and manage our dog training and related services
• Communicate with you about appointments, updates, and support
• Send text messages or emails related to scheduling, service updates, and customer care
• Process payments and manage your account
• Improve our website, marketing, and service offerings
• Comply with legal and regulatory obligation.

3. Text Messaging (SMS) Communications

By providing your phone number, you consent to receive text messages (SMS) from Where Sit Happens related to your appointments, reminders, and general communication.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any text message or contacting us at info@wheresithappens.com.
We will never share or sell your phone number to third parties for marketing purposes.

4. How We Share Your Information

We do not sell or rent your personal information. We may share limited data with trusted third-party service providers who help us operate our business, such as:

• BusyPaws (for scheduling and payments)
• GoHighLevel (for communication and CRM management)
• Google Analytics and Meta Pixel (for website and marketing insights)

These providers are only permitted to use your information to perform services on our behalf and are required to keep it secure.

5. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and maintain business records. You may request deletion of your data at any time by contacting info@wheresithappens.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and collect website usage data. You can choose to disable cookies through your browser settings, but some site features may not function properly as a result.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no online transmission or storage method can be guaranteed 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal information
• Request correction or deletion of your data
• Withdraw consent for communications
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us at info@wheresithappens.com.

9. Third-Party Links

Our website may contain links to third-party sites (such as social media pages or affiliates). We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Updated Date.”

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us.